The International Labour Organization (ILO) has designed a unique training program called Small Business Competitiveness Programme (SBC)for Tourism & Hospitality Sector. This program uses a facilitation approach to enhance hospitality skills, fostering empowerment and better communication within local communities to improve living standards, productivity, and work environments.
Centering on two key training modules, the SBC program aims to nurture essential skills for initiating and managing a business, emphasizing marketing, financial oversight, and strategic action planning. It offers specialized tracks: one for those looking to start their entrepreneurial journey, titled C-BED for Aspiring Entrepreneurs, and another for current small business owners, referred to as C-BED for Small Business Operators.
Hotel management is a field that deals with overseeing the administrative tasks of a hotel or resort. Your goal as a hotel manager is to ensure all facilities are functioning smoothly, guests are satisfied, and staff are performing their duties effectively and efficiently
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